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Hi, How can we help?

I have made a duplicate bet by mistake. What can I do?

  • It is the player's responsibility to check what bets are being placed and the amounts, as the system already by default asks for the confirmation before placing a bet.
  • If, for any reason, you have placed a duplicate bet inadvertently, please contact our Customer Support Team before the event has started, providing your bet's Coupon IDs so we can check if it will be possible to cancel one of the duplicate bets. The Coupon ID can be found by going to 'Full Bet History' within the bet slip.

I have made a duplicate bet by mistake. What can I do?

  • It is the player's responsibility to check what bets are being placed and the amounts, as the system already by default asks for the confirmation before placing a bet.
  • If, for any reason, you have placed a duplicate bet inadvertently, please contact our Customer Support Team before the event has started, providing your bet's Coupon IDs so we can check if it will be possible to cancel one of the duplicate bets. The Coupon ID can be found by going to 'Full Bet History' within the bet slip.