An error or other technical issue occurred in a casino game while playing. What to do?
Each and every game round is recorded within our database. If you feel there has been an error or technical issue during your gameplay, please contact out Customer Support Team providing the following information:
- Game/Slot name.
- Exact/Approximate time when game round was played.
- Stake amount and account balance before and after game round.
- Error message received or explanation of the issue (if possible, provide us with a screenshot).
- Have you experienced this issue previously?
Please keep in mind that the above details are essential as it will allow us to check and solve your query in a timely manner.