How do I make a formal complaint?
You are here for entertainment, that is why we strive to provide the very best and enjoyable gaming experience.
- If you feel dissatisfied with one of our services, or if your complaint is not resolved by the support team you can escalate your complaint by emailing csmanagement@betsson.com.
- The below details must be included within the complaint:
- Full name
- Date of birth
- A clear description of the complaint
- It's important that you include all relevant information within your complaint, and we can ask for a follow-up e-mail for additional information.
- Once received, we will carry out a careful and speedy investigation and the relevant team will get back to you.