Why am I unable to withdraw my winnings or balance?
- If you are unable to request a withdrawal, the reason could be one of the below:
- Funds are linked to an active bonus on your account which still needs to be wagered.
- Deposits must be wagered in full at least one time.
- Withdrawals must be requested to the payment method that was used when depositing.
- If you still cannot proceed with your withdrawal after these checks, please contact our Customer Support Team.
Why am I unable to withdraw my winnings or balance?
- If you are unable to request a withdrawal, the reason could be one of the below:
- Funds are linked to an active bonus on your account which still needs to be wagered.
- Deposits must be wagered in full at least one time.
- Withdrawals must be requested to the payment method that was used when depositing.
- If you still cannot proceed with your withdrawal after these checks, please contact our Customer Support Team.
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